Voice Services | Genesys
网页Today’s cloud contact centers need a reliable, enterprise-ready telephony system. With Genesys, you’ll get the flexibility to easily connect your contact center with your existing communications solutions and preferred telecom providers. Or, make the switch to our native cloud telephony service.
Leader in Cloud Call Center Software - Genesys
网页Get cloud telephony, unified communications and call center services in a way that works best for you. Be there for customers who’ll always prefer phone-based support. Learn more
Contact Center Software | #1 AI-powered CX platform | Genesys
网页Drive growth, customer loyalty and employee productivity while reducing costs — all through a trusted, artificial intelligence (AI)-powered platform that delivers personalized experiences at scale across chat, email, messaging, voice, social and text.
About telephony - Genesys Cloud Resource Center
网页Telephony is the set of features that administrators use to set up Genesys Cloud communications. Genesys Cloud offers three telephony connection options to provide convenience and flexibility. Simplify your implementation by using Genesys Cloud Voice, a comprehensive contact center solution that includes telephony service provided by Genesys.
About Genesys Cloud Voice
网页Genesys Cloud Voice is an Internet-based telephony service that you can activate for use with your Genesys Cloud organization. It provides public telephony access to any Genesys Cloud services to which you subscribe, such as Communicate or the Genesys Cloud call center.
Genesys Enterprise Telephony Software
网页Genesys Enterprise Telephony Software. Also known as GETS. Integrates traditional telephony systems with computer desktop applications in the modern workplace. With GETS, users have software control over physical telephones from the same place that they control other communications media (such as e-mail, instant messaging, and presence ...
Genesys Voice Services (OP04) for Genesys Cloud
网页2021年11月9日 · Simplify your implementation by using Genesys Cloud CX Voice, a comprehensive contact center solution that includes telephony service provided by Genesys. For more interoperability between Genesys Cloud CX and third-party devices, or to retain your existing carrier service, choose a Bring Your Own Carrier (BYOC) option.
Genesys Cloud CX Reviews, Ratings & Features 2024 - Gartner
网页2024年6月6日 · 730 in-depth reviews from real users verified by Gartner Peer Insights. Read the latest Genesys Cloud CX reviews, and choose your business software with confidence.
Genesys Voice Platform
网页Genesys Voice Platform is an advanced software-only solution that unifies web and VoIP telephony networks to enable new and powerful voice self-service applications. By implementing Genesys Voice Platform, your business can offer consistent and high-quality customer care, provide dynamic self-service offerings, drive new revenue streams, and ...
Genesys Documentation
网页2024年8月22日 · Looking for Genesys Engage cloud or cloud private edition content? Find documentation at Genesys Engage Multicloud.