Home | Digital Business Services | TP
网页Navigating the evolving e-commerce digital footprint. E-commerce sales are increasing and expected to reach $6.3 trillion in 2024 and $8 trillion in 2027. This growth requires strong digital support and new approaches to customer support, payments, and fraud prevention. Learn how brands tackle these challenges in the latest report from TP ...
Work at Home Solutions | TP - Teleperformance
网页Leverage work at home solutions that truly work. Carefully designed from the ground up before Covid, Cloud Campus is not a patchwork continuity solution like what our competitors offer. All aspects of our innovative delivery model were painstakingly crafted to optimize the remote environment, from comprehensive security measures to virtual …
Know More About Us | TP - Teleperformance
网页At TP, we believe in the power of people. People want to be helped by people. Even in the age of AI, customers crave human connections. So, our customer experts elevate empathy and, enabled by AI, transform lives through unparalleled experiences. Technology offers convenience while human compassion creates lasting loyalty.
Simpler, Faster, Safer | TP in the USA - Teleperformance
网页Teleperformance in the US offers omnichannel support, multilingual options, geographic diversity, and customer experience excellence. Teleperformance in the US is a people-centric organization. Our long-term tenure across the organization distinguishes us from our competitors. We have developed long-term relationships with our clients, our ...
Welcome to the Investor Homepage | TP - Teleperformance
网页Investor relations and financial communication department. 21-25, Rue Balzac - 75 008 Paris, France [email protected]. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from TP. TP will never share or sell your information to third parties.
The Emotional Intelligence (EI) imperative in the age of AI
网页2024年9月13日 · That's why it’s important to empower specialized, emotionally aware customer experts by using AI to streamline processes, offload manual tasks like summarizing calls, and quickly access recommended responses and resources. Liberating them from these mundane tasks allows them to focus purely on the quality of each …
Careers: Choose TP | TP Global - Teleperformance
网页61 %. of staff roles (non-customer experts) are filled through internal promotions. 97 %. of all TP employees work in a certified Best or Great Place to Work® location. 54 %. of women in the TP Group. 56 M. employee training hours delivered in 2023. This content is …
Artificial Intelligence | TP - Teleperformance
网页TP earns Frost & Sullivan's prestigious 2024 Global Company of the Year Award, recognizing its innovative integration of AI technologies that elevate customer expert engagement and set new benchmarks in the customer experience industry. Through TP’s EI-driven and AI-enabled approach, TP optimizes employee interactions across the …
Teleperformance Cloud Campus: The Future of Work-at-Home, …
网页2020年5月27日 · The global leader in work-at-home solutions for CX, our experience, expertise, and innovation in this area is unparalleled. “Teleperformance Cloud Campus orchestrates the delivery of work-at-home in a precise and effective manner, to best serve our clients and best care for our more than 200,00 remote employees - both now and in …
Digital Customer Experience | TP - Teleperformance
网页Digital CX: take advantage of an AI-powered service portfolio to meet your customer needs. Accelerate business results and transform your business by tapping into four decades of deep industry experience and leadership. Put our expertise to work for your business by optimizing business processes, integrating siloed business functions, and ...