Southwest abandons its unique seating system to quell customers critisism. When will the change go into affect?

As Southwest prepares to get rid of open seating, how will family boarding be impacted? Here's what to know about family ...

A furious passenger stated, "I count 30 pre-boards needing wheelchair assistance. When we get off the plane, 28 of them walk ...

A Southwest passenger posted a photo on X and claimed to witness "30" flyers in Florida using wheelchair assistance to board, ...

This is not the case at Southwest, which uses a boarding process it calls open seating. Rather than booking an assigned seat, passengers are assigned a boarding group, generally based on how early ...

Love it or hate it, Southwest Airlines is ditching open seating for assigned seats. Here's the latest on when Southwest seat assignments will start.

Southwest Airline passengers have “cracked a code” allowing them to subvert the travel provider’s boarding rules by claiming to need wheelchairs. A report on airline site View From the Wing ...

Southwest Airlines is now accepting mobile boarding passes at 28 total U.S. airport locations, its newest convenience feature that enables fliers to pass security and board an aircraft simply by ...