Experience is everything. Effective customer service recovery turns negative moments into trust-building opportunities for ...

Hospitality management qualifications, traditionally linked to hotel roles, provide a broad foundation of transferable skills ...

All of Sharma Pratibha's extensive experience has helped her become a highly valued specialist, which is crucial for her role ...

There, he focused on Urban Networks in Developing Countries and Planning Policies, graduating with two master’s ...

Celebrating the outstanding ConstructConnect team members who elevate our customer service by sharing their thoughts on ...

Global aerosol dispensing specialists, LINDAL Group has appointed Scott Martz as customer technical service and lab manager at LINDAL North America.

NJ Transit has named Franck Beaumin as the agency’s customer advocate, filling a position vacant for four years. Beaumin, a ...

Following the launch of Amazon Key In-Garage Delivery, we spoke with the company to learn how Amazon ensures the safety of ...

Franck Beaumin has been named the new customer advocate by the NJ Transit Board of Directors to fill a role that has been vacant for years.

The Dominica Hotel and Tourism Association’s recent ACTalk training event, which took place on September 30 and October 1, ...

New to the Middlebury Snowbowl, but certainly not the ski industry, Kim Essensa, took the reins as full-time general manager ...

EThekwini Municipality's Customer Service Week highlights efforts to enhance service delivery, with officials acknowledging ...