Tech behemoth OpenAI has touted its artificial intelligence-powered transcription tool Whisper as having near “human level ...

Just as the PC and cloud defined much of Microsoft’s first 50 years, and just as its struggles in mobile set the company back ...

Agency leaders Mike Rosich, CEO, Current Group and Josh Hoekwater, SVP of client experience at Genuine, unpack how to bring ...

There’s been an explosion of ideas on how advanced artificial intelligence can improve restaurant operations in recent years.

While automakers toil to build visual interfaces that can compete with big tech, voice assistants represent the next ...

2. Choose the location you wish to connect to in the VPN app. For instance, if you're in the EU, and therefore can't access ...

Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

Carlos Lozada is an Opinion columnist and a co-host of the weekly “Matter of Opinion” podcast for The Times, based in ...

The recent surge in ADA lawsuits is particularly evident in sectors with strong online consumer engagement, such as ecommerce ...

Ever wanted an AI agent that could order coffee or call a cab with a simple command? This new Android skin offers just that.

APIs serve as the universal language allowing these AI agents to communicate with the vast ecosystem of software, data, and ...

Convincing deepfake technology poses a severe threat to traditional authentication systems that rely on visual or auditory ...