The NHS received a record number of written complaints last year. There were 241,922 such gripes lodged in 2023/24, including those about access to treatment, prescription errors and poor facilities.

A coroner has criticised an ambulance trust after it failed to properly deal with complaints relating to a paramedic’s ...

Nine in 10 formal complaints made against NHS healthcare services in Leicester, Leicestershire and Rutland last year were ...

Complaints about NHS care cannot always be investigated properly because of medical records going missing, the public services watchdog has said. Ombudsman Nick Bennett said many people were left ...

NHS England said it continued to offer Ms Oum ... was chair of Birmingham and Solihull Mental Health Trust. In all, 16 complaints were upheld against her which included exhibiting behaviours ...

NHS bosses have been ordered to prioritise emergency treatment for the sickest patients this winter rather than worry about targets. Health Secretary Wes Streeting called an urgent meeting with ...

The health secretary declared that regulators have the power, “to set conditions that a healthcare professional must work ...

The Thirlwell public inquiry into Lucy Letby has concluded for the Christmas break - but one of its final witnesses had plenty to say about what ...

THE NHS paid a record £40.3million in compensation last year over failing to spot patients’ cancers, official figures show. The health service was sued by 314 people — who won an average of ...

An independent neurosurgeon found that there was a failure to detect the bladder tumour when it was initially suspected ...