Why settle for an ancient, analog PBX? Our top-tested voice over IP (VoIP) picks deliver enterprise-grade phone system ...

WhatsApp Business is a great phone system for small businesses. Here, we've broken down what it is, how to use it, and more.

Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need.

Softphone communications technology is typically used in Voice over Internet Protocol (VoIP) business phone systems and requires a subscription with a VoIP service provider. Softphones are an ...

By Emma Lewis, bOnline Whether it’s customers, suppliers or employees, staying connected is key when running a business. But ...

Scaling is a significant challenge for small businesses. AI phone agents enable small businesses to handle large volumes of ...

Done well, they increase customer satisfaction, speed up response time and lower business costs. There are plenty of choices for companies wanting to implement an IVR system. Most VoIP providers ...

Employees want tools that increase their effectiveness in their jobs. Hosted PBX allows employees to work from any location ...

So when an important client or vendor calls with news, you can't afford to miss calls just because you're on the road.

Artificial Intelligence (AI), like any other technology, is not inherently good or bad – it is merely a tool people can use ...

Optimizing customer interactions is crucial for business success in today''s data-driven world. Call tracking, intelligence ...

Businesses are especially hard hit because they need the internet for credit card transactions. One business owner compares ...