Softphones are web-based apps that mimic the functionality of traditional desk phones. By leveraging Voice over Internet Protocol (VoIP) technology, softphone apps enable you to make or receive ...

As technology becomes more sophisticated, small businesses are gravitating toward softphone apps instead of landline phones to ensure their business phone systems are accessible and cost-effective.

Learn more about our process and partners here. After the widespread adoption of cell phones in the 2000s, softphones have become the next big step forward in telecommunications technology. Softphones ...

The best softphone app is RingCentral, because it offers comprehensive 24/7 customer support, scalable features like call barges and ring groups, and a bounty of third-party services to integrate ...

That might sound like a bit of a downer, but there’s a silver lining: the 400 PROs’ stereo audio does a remarkable job with directional audio. I was able to orient myself in any game, so ...

Executive Editor David Carnoy has been a leading member of CNET's Reviews team since 2000. He covers the gamut of gadgets and is a notable reviewer of mobile accessories and portable audio ...