based Polycom's ViaVideo II video camera for PCs with Softphone from Avaya of Basking Ridge, N.J. The new product lets people dial a call through an instant messaging-like window on a PC.

The launch is the next phase of Polycom's emerging mobile video strategy, which kicked off last fall with RealPresence Mobile for Apple, Motorola and Samsung tablets. Polycom in recent months has ...

Click to Learn More The best VoIP phone for small businesses is the Polycom VVX 601, because it’s a reliable and practical VoIP phone system, popular for its design and wealth of features.

The best softphone app is RingCentral, because it offers comprehensive 24/7 customer support, scalable features like call barges and ring groups, and a bounty of third-party services to integrate ...

As technology becomes more sophisticated, small businesses are gravitating toward softphone apps instead of landline phones to ensure their business phone systems are accessible and cost-effective.

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