Why settle for an ancient, analog PBX? Our top-tested voice over IP (VoIP) picks deliver enterprise-grade phone system ...

WhatsApp Business is a great phone system for small businesses. Here, we've broken down what it is, how to use it, and more.

Discover the best VoIP conference phones for any meeting size. From your office to on-the-go meetings, find top picks and ...

Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need.

By Emma Lewis, bOnline Whether it’s customers, suppliers or employees, staying connected is key when running a business. But ...

Traditional telephone systems are being replaced by Voice over Internet Protocol (VOIP) technology. VOIP allows voice ...

Scaling is a significant challenge for small businesses. AI phone agents enable small businesses to handle large volumes of ...

Softphone communications technology is typically used in Voice over Internet Protocol (VoIP) business phone systems and requires a subscription with a VoIP service provider. Softphones are an ...

Employees want tools that increase their effectiveness in their jobs. Hosted PBX allows employees to work from any location ...

Done well, they increase customer satisfaction, speed up response time and lower business costs. There are plenty of choices for companies wanting to implement an IVR system. Most VoIP providers ...

Artificial Intelligence (AI), like any other technology, is not inherently good or bad – it is merely a tool people can use ...

Optimizing customer interactions is crucial for business success in today''s data-driven world. Call tracking, intelligence ...