Repair came out ... manufacturer and the Whirlpool brand does Kenmore and Maytag and they are not what they once were.... Buyer beware. Spending $700 on a washer doesn't get you what you think.
Whirlpool washer model # WTW4957PW0 ... I immediately called and they said they would repair it, I pushed and they said they would deliver a new one. Now they have re-sceduled the delivery ...