If you have no alternative verification method to access the Duo Management console, you will need to contact the Help Desk and go through identity verification procedures. Brandeis Account ...

A document that is filled out to request technical support. The help desk ticket, which contains the customer's name and, if applicable, an account number, describes the problem to be solved.

The Technology Help Desk provides tech support to the community virtually, in person or by telephone. For support, visit the Brandeis Service Portal, email [email protected] or call 781-736-4357 from ...

Recruiting a help desk support candidate with the right combination of technical experience and communication skills will require a comprehensive screening process. This customizable hiring kit, ...

Help desk software makes managing this workflow easy and boosts your support team’s productivity. What are the types of help ...

The IT Service Desk provides support for technology issues to students, faculty and staff. The IT Service Desk is usually a good place to start for help with computer problems, network access, or ...

Monday through Thursday: 8 a.m. to 7 p.m. Friday: 8 a.m. to 5 p.m. An after-hours help desk provides support for Elearning issues when the on-campus help desk is closed. Please note that other types ...

The Solarwinds Web Help Desk software is also on the list of cybercriminals. In mid-October, the US IT security authority CISA warned of active attacks on a critical vulnerability in Web Help Desk ...

Established by Respect, Educate, Nurture, and Empower Women (RENEW) recently, the help desk will provide much-needed assistance and ensure that no one, regardless of identity, is left behind. Inspired ...