Remember special occasions. Send regular customers birthday cards, anniversary cards, holiday cards...you name it. Gifts are excellent follow-up tools, too. You don't have to spend a fortune to ...
as customers who are satisfied with their purchase and the customer service they have received are more likely to become regular customers. When customers post recommendations online or speak ...
Residential cleaning companies say they're having to turn down business and reschedule or even cancel regular customers because they can't find enough staff. "Every morning we have to decide who ...