Citizens Advice is a network of charities helping more than 2.5 million people every year. Record numbers of people are turning to us for help as the country faces its biggest cost-of-living crisis in ...

When applying for a job you might be asked about previous convictions. There are basic rules about when you have to declare your criminal record and what checks can be made to verify this. Check if ...

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Our goal is to help everyone find a way forward, whatever problem they face. We're an ...

Advice trends summarises Citizens Advice service top level statistics. It is aimed at national government departments, regional agencies; third sector organisations concerned with advice or policy, ...

If you disagree with the decision that’s been made about your PIP claim, you can challenge it. You can challenge the Department for Work and Pensions (DWP) decision about PIP if: you didn’t get it you ...

We understand your situation could be stressful and you might be frustrated - but our staff have the right to do their jobs without being treated badly. If we decide to stop helping you it means you ...

We have a network of administrative offices throughout England and Wales supporting the work of local Citizens Advice. Advice is not available from these locations. You can get advice online, by phone ...

It’s important to always keep an eye out for scams - they can and do affect anyone. Take a look at our advice pages below for more information and support. If you think someone might be trying to scam ...

Find out about working in the Citizens Advice network, paid and unpaid opportunities available and how to apply for them, either at national Citizens Advice or with our local Citizens Advice in ...