Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and the City of Clearwater announced today that the city's Utility Customer Service Division has undertaken a significant ...

The global commercial real estate market continues to rapidly evolve as shifting preferences for how space is used and where development takes place conflate with tightening sustainability ...

AWS Amazon Connect Outbound Campaigns incorporates AI and machine learning into expanded proactive communications solutions with dynamically updated data ...