In just one year, Genesys closed more than 75 CX Cloud deals with diverse enterprises desiring to unify their data, bots and channels for smarter end-to-end customer and employee experiences ...
By implementing Genesys Cloud, Narayana Health has significantly enhanced its capability to manage patient interactions across its extensive network of hospitals and clinics, which serves over 4.2 ...
Genesys Cloud Services Inc. has selected underwriters as the AI-powered customer engagement software provider seeks to revive its plans for an initial public offering, according to people with ...