Genesys, described as a global cloud leader in AI-powered experience orchestration, has announced that it has secured a ...

Genesys®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers’ Sales and ...

Coca-Cola Bottlers has improved customer and employee experience with Genesys Technology. Takeaway Points Coca-Cola Bottlers ...

The license will also enable Genesys to serve more customers across key sectors such as healthcare, financial services ...

Accenture, Jade Global, Google and Vonage are among the coolest exhibitors from Salesforce Dreamforce 2024. Five solution ...

Despite broad recognition of AI’s importance, companies are missing out on key innovations SAN FRANCISCO, September 19, 2024 – A new research report from Genesys® found that AI is rapidly becoming ...

Dr Peter Graf,  SVP of Strategy at Genesys provided a visionary keynote address at the Genesys Xperience EMEA North event in ...

Sabio is entrusted with the contact centre migration project which will enable Septeo to offer exceptional customer ...

Here’s how it works. Dealing with data loss can be a real headache but the best cloud backup solutions are here to help. With one of these services installed on your computer, you will always ...

We list the best CCaaS (Contact Center as a Service) providers, to make it simple and easy to set up a cloud-based contact center software platform for your business. As with other Software-as-a ...

Sabio and Septeo Julien Muller, CTO of Septeo Sabio Logo Sabio is entrusted with the contact centre migration project wh ...