Our masters students operate Genesys as a professional software development organisation, the first one of its kind in the UK, where they form customer-facing teams to build custom web applications.

I’d like the massive opportunity for Genesys to set itself apart in the software world—to be that leader that goes first and really show how, not only is [supporting accessibility] empathetic ...

Dr Peter Graf,  SVP of Strategy at Genesys provided a visionary keynote address at the Genesys Xperience EMEA North event in ...

Sabio is entrusted with the contact centre migration project which will enable Septeo to offer exceptional customer ...

Zephin Livingston is a former staff reviewer at Forbes Advisor, specializing in testing and reviewing privacy and security software, like VPNs, antivirus software, password managers and more.

Genesys Cloud Services Inc. has selected underwriters as the AI-powered customer engagement software provider seeks to revive its plans for an initial public offering, according to people with ...

The unified communications landscape continues to get shaken up this year as call center software provider Genesys Telecommunications unveiled plans Wednesday to acquire rival Interactive ...

Genesys is one of the major CCaaS leaders in the customer and employee services experience and contract center solutions industry. Their contact center software is used throughout the world.

The ISG Buyers Guides™ for Contact Center and Agent Management, produced by ISG Software Research (formerly Ventana Research), find many enterprises are increasingly basing contact center technology ...