I’d like the massive opportunity for Genesys to set itself apart in the software world—to be that leader that goes first and really show how, not only is [supporting accessibility] empathetic ...

Genesys, described as a global cloud leader in AI-powered experience orchestration, has announced that it has secured a ...

Genesys Cloud Services Inc. has selected underwriters as the AI-powered customer engagement software provider seeks to revive its plans for an initial public offering, according to people with ...

Our masters students operate Genesys as a professional software development organisation, the first one of its kind in the UK, where they form customer-facing teams to build custom web applications.

Coca-Cola Bottlers has improved customer and employee experience with Genesys Technology. Takeaway Points Coca-Cola Bottlers ...

Genesys is one of the major CCaaS leaders in the customer and employee services experience and contract center solutions industry. Their contact center software is used throughout the world.

Dr Peter Graf,  SVP of Strategy at Genesys provided a visionary keynote address at the Genesys Xperience EMEA North event in ...

The ISG Buyers Guides™ for Contact Center and Agent Management, produced by ISG Software Research (formerly Ventana Research), find many enterprises are increasingly basing contact center technology ...

Sabio is entrusted with the contact centre migration project which will enable Septeo to offer exceptional customer ...