虽然87% 的高管表示已建立清晰的 AI 治理框架，但不到四分之一的企业已完全实施和持续更新工具，以应对偏见、透明度和安全等风险。这凸显了运营监督中的重要缺口。为了填补这一空白，IBM 建议企业在扩展到客户面对的用例之前，先建立内部 AI 使用的信任 ...

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事实上，企业领导并没有时间审查每一项创新。随着AI智能体在组织中发挥的作用不断增加，企业领导需要下放更多决策权，才能真正加快创新步伐。他们仍需制定目标并明确推进创新的规则，同时也必须赋权团队重新思考工作流程，用新的方式部署AI智能体，从而大幅提升绩效和获得竞争优势。