Mapping ChatGPT Advanced Voice Mode to the new physical Action Button on the side of newer iPhones, just above the volume up and down.

Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

With no way to move up or down the NFC playoff seedings the Philadelphia Eagles listed quarterback Jalen Hurts as out for Sunday’s regular-seaso ...

Advice to get students ready for new semester ...

"At times, it seems like it was a long, long time ago, and then there's other times when it seems like it was yesterday." ...

If your New Year’s resolution has anything to do with job satisfaction and/or appreciation, keep reading. Last month I started an in-depth look at why at ...

Wright and the victim were in a fight at The Circle in Hanover, and Wright punched the victim in the head, police said.

Hot looks, cooler bulbs, and illumination that doubles as art will help your home glow this year. Here are the top lighting ...

Joe Biden and his aides remain adamant he is running through the political tape before Donald Trump's inauguration on Jan. 20 ...

A British ‘danger tourist’ on a mission to visit every country has become the first tourist to visit several indigenous ...

The Odessa American is the leading source of local news, information, entertainment and sports for the Permian Basin.

Experience the Moon illusion, a captivating phenomenon where the Moon looms larger near the horizon—a trick played by our ...