A customer service champion has revealed her top 10 hacks for beating the call centre queues and being put through to a telephone advisor. Lady Janey is unapologetic in her crusade to improve the ...

Deutsche Kreditbank has changed its HBCI support, which is causing problems for users of banking apps. The authorization ...

Ambulance services received three calls every minute at peak times on New Year's Eve and Day in the South East. South East ...

My mother-in-law has made it very clear that she wished my husband had stayed married to his first wife. They were the ...

OpenAI's recently unveiled o3 AI model can cost well over $1,000 per task when used in its most powerful mode.

My wife and I own a one-bedroom condo. The living room has a sliding door so guests can have some privacy when they stay over ...

Every year on this date I write a post reflecting on the previous year but, as you’ve probably guessed from the title, this is a special year: it’s twenty years since I started writing ...

Most observability platforms ingest massive amounts of unnecessary data, and nearly 70% of the information collected provides ...