Spirited discussions about 'Star Wars' and 'Nosferatu' mixed with stories from owner Ed Katschke as customers shopped at Monarch Comics for the first time in weeks.
For example, a boutique retailer could recommend complementary products based on a customer’s purchase history, or a local café might track regular customers’ preferences and surprise them ...
For owner, COO and Executive Chef Julian Cincotta, a small change that made an impact on customer retention was "implementing a digital loyalty program that connects with our POS system, website and ...