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Firstsource Acquires Contact Centre Outsource Ascensos
Firstsource Solutions has acquired Ascensos, a contact centre customer experience outsourcing partner for retail and ...
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Fournet Completes Contact Centre Project for Surrey County Council
Fournet Completes Contact Centre Project for Surrey County Council. FourNet and 4C Strategies, has been successfully ...
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The Importance of Fraud Prevention Training in Contact Centres
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Boost your Contact Centre Agents to Hero Status
Boost your contact centre agents to hero status with Cirrus Agent - download the contact centre agent tip sheet from Cirrus ...
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Calabrio Transforming Customer Contact Centres for the Future
Every year, Calabrio recognises its most innovative customers through the ONE Awards. The awards celebrate Calabrio customers ...
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FourNet & Alzheimer’s Society ECCCSa Finalists
FourNet & Alzheimer’s Society in the finals at European Contact Centre and Customer Service Awards 2024 to be held November ...
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