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Chat Bots
19 小时
Firstsource Acquires Contact Centre Outsource Ascensos
Firstsource Solutions has acquired Ascensos, a contact centre customer experience outsourcing partner for retail and ...
Chat Bots
23 小时
Fournet Completes Contact Centre Project for Surrey County Council
Fournet Completes Contact Centre Project for Surrey County Council. FourNet and 4C Strategies, has been successfully ...
Chat Bots
1 天
The Importance of Fraud Prevention Training in Contact Centres
The importance of fraud prevention training in contact centresRachel Tiffen, Director of Learning fraud prevention service, ...
Chat Bots
4 天
Boost your Contact Centre Agents to Hero Status
Boost your contact centre agents to hero status with Cirrus Agent - download the contact centre agent tip sheet from Cirrus ...
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4 天
Calabrio Transforming Customer Contact Centres for the Future
Every year, Calabrio recognises its most innovative customers through the ONE Awards. The awards celebrate Calabrio customers ...
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4 天
FourNet & Alzheimer’s Society ECCCSa Finalists
FourNet & Alzheimer’s Society in the finals at European Contact Centre and Customer Service Awards 2024 to be held November ...
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6 天
Calabrio Announces Appointment of Dave Rhodes as Chief Executive Officer
Calabrio Announces Dave Rhodes as Chief Executive Officer and joins executive team dedicated to redefining the future of ...
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5 天
SVL & Clarity Business Travel: Improving the Contact Centre Efficiency
SVL is based in East Kilbride for over 50 years and is the longest serving provider of software and consultancy to the ...
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5 天
Jabra Gives Customers Cashback to Celebrate 10 Years of Jabra Evolve
To celebrate 10 years of Jabra Evolve headsets they're offering 10% cashback when purchasing any headset in evolve 2 series.
Chat Bots
6 天
Gen Z Wants Better Digital Customer Service
Gen Z WhatsApp generation: younger shoppers urge brands to increase use of digital channels for customer service. CommBox.
Chat Bots
6 天
Moneypenny & VoiceNation Appoint US Head of Marketing
Moneypenny & VoiceNation, virtual receptionist and contact centre answering providers, have appointed Kris Altiere US Head of ...
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