Insurance has made strides in improving customer interactions, but more work remains to be done-and the stakes are growing higher. This Talkdesk Research™ report, based on a survey of insurance CX ...

Retail Customer Experience Index highlights how top retailers are adapting to evolving customer expectations in today's digital-first world. This report emphasizes the growing importance of ...

Discover how integrating business operations technology can streamline your business, reduce costs, and give service providers a competitive edge in a demanding industry.

Yahoo plans to migrate its email marketing to Zeta Global's Zeta Marketing Platform (ZMP). Additionally, Zeta's Data Cloud is now interoperable with Yahoo ConnectID, enabling Yahoo DSP users to ...

Intercontinental Exchange (ICE), a provider of technology and data, and IPC Systems, a provider of trading communications solutions, have partnered to launch ICE Voice, a cloud-based audio solution ...

At Talkdesk, we understand the critical role benchmarking plays in shaping strategic business decisions. Representing data of nearly 3,000 clients across six continents, this brand new Talkdesk KPI ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

PandaDoc, a document workflows solutions provider, has launched PandaDoc CPQ for HubSpot, an embedded configure, price, quote (CPQ) integration for HubSpot Sales Hub. This integration allows sellers ...

Uniphore X-Stream aims to help companies convert structured and unstructured multimodal data into domain-specific knowledge, with connectors and controls to build AI applications.

ZoomInfo has enhanced ZoomInfo Copilot to help sellers capture more pipeline. ZoomInfo Copilot equips sales teams with on-demand account insights and real-time buying signals, applying generative ...

Together Cordial and Radar are enabling companies to send geo-location based marketing messages via email, SMS, or mobile apps.

Breeze is HubSpot's new AI to power the customer platform with automated copilots, agents, and other features.