Phone scammers are impersonating well-known organisations, making it more and more difficult for Aussies to work out what is ...

As wildfires tear through Los Angeles, Australian firefighting services could be called on to offer assistance.

In Australia, the quickest way to get an ambulance in a medical emergency, is by dialling Triple Zero (000). Here is a guide on how and when to call an ambulance in all Australian states ...

Services Australia is urging Centrelink recipients to check upcoming changes to their reporting and payment dates. Here's ...

Services Australia will shut the doors to its service centres and most call centres on a number of weekdays — Christmas Day, Boxing Day, December 27, and New Year’s Day — over the upcoming holiday ...

A man who was shot dead by police after he charged at officers with a knife inside a home in Adelaide’s south had threatened to harm himself while on a video call with his girlfriend.

After manning one of Services Australia's call centres for about eight years, Mr Dalli says his manager called him for a coaching session because some of his toilet breaks took longer than five ...