Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and the City of Clearwater announced today that the city's Utility Customer Service Division has undertaken a significant ...

Sabio has sold its Salesforce practice to Nextview Consulting, which is using the move to enter the UK market. Nextview has ...

Nextview Consulting has acquired Sabio ’s Salesforce delivery practice, self-proclaimed the longest-standing Salesforce ...

Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.

Cloud giant will launch service by the end of next year with a number of services already on-board and expectations ISVs will ...

KUALA LUMPUR, Malaysia, Nov. 5, 2024 /PRNewswire/ -- AI and Digital capabilities are elevating customer experience everywhere. In Malaysia, we look towards inspiration in relevant and practical ...

加利福尼亚州纽波特比奇 - 专门从事计算机处理和数据准备服务的OneMeta Inc.（OTC Pink Marketplace: ONEI）宣布，Thomas Hogan先生已离开公司董事会。这项于11月10日生效的辞职是出于个人原因，Hogan先生表示与公司的运营、政策或实践没有分歧。 Hogan先生曾担任审计委员会主席，同时也是薪酬委员会和提名与公司治理委员会的成员，在OneMeta的治理结 ...

Sabio’s Expertise Powers Seamless Transition to the Genesys Cloud platform for Essent N.V Subsidiary Volta NXT, a subsidiary ...

Also, Aera Technology introduces new capabilities, AppOmni and Cusco partner, EchoMark and Microsoft Purview integrate, and Sennheiser collaborates with Cisco.

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

RingCentral has inked partnerships with a variety of legacy PBX and telecommunication service providers to deliver co-branded UCaaS solutions to approximately half of the 400 million on-premises phone ...

ALTA LOMA, Calif., Nov. 4, 2024 /PRNewswire/ -- Global Technology Solutions, Inc. (GTS) proudly announces its recognition as ...