The license will also enable Genesys to serve more customers across key sectors such as healthcare, financial services ...

Genesys, described as a global cloud leader in AI-powered experience orchestration, has announced that it has secured a ...

Sabio is entrusted with the contact centre migration project which will enable Septeo to offer exceptional customer ...

Sabio and Septeo Julien Muller, CTO of Septeo Sabio Logo Sabio is entrusted with the contact centre migration project wh ...

Coca-Cola Bottlers has improved customer and employee experience with Genesys Technology. Takeaway Points Coca-Cola Bottlers ...

Genesys®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers’ Sales and ...

Dr Peter Graf,  SVP of Strategy at Genesys provided a visionary keynote address at the Genesys Xperience EMEA North event in ...

The Bank of Queensland (BoQ) has said one of its top key learning throughout its call centre cloud migration journey has been ...

TAL Australia is still in the early days of AI adoption and is said to be “investigating slowly” regarding use cases ideal ...

Also, Magnit’s launch of Magnit Platform, Talkdesk’s new AI Rewriter and AI Translator, and Logitech launches a Copilot compatible keyboard and a Microsoft Teams certified headset.

Accenture, Jade Global, Google and Vonage are among the coolest exhibitors from Salesforce Dreamforce 2024. Five solution ...