Contact Center Decisions Increasingly Focus on Customer Experience, New ISG Research Finds
New ISG Buyers Guides predict half of new contact center platforms will be based on data and insights rather than voice ...
Chat Bots4 天
Septeo, Software Publisher, Promotes Customer Excellence with Sabio Group
Sabio is entrusted with the contact centre migration project which will enable Septeo to offer exceptional customer ...
Septeo, European Software Publisher, Promotes Customer Excellence With The Sabio Group
Sabio and Septeo Julien Muller, CTO of Septeo Sabio Logo Sabio is entrusted with the contact centre migration project wh ...
Le Lézard5 天
Coca-Cola Bottlers' Sales and Services Refreshes the Customer and Employee Experience with ...
Genesys®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers' Sales and Services (CCBSS) is enhancing its customer experience with the Genesys ...