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11 天
被边缘化的飞猪:用户流失,营销频繁“翻车”,OTP模式难破局
证券之星注意到,今年以来,飞猪在营销上频频“翻车”,不仅两度被铁路12306点名,还遭遇品牌方打脸。这背后也反映了飞猪当前面临的困境,自阿里组织变革后,公司在集团的地位逐渐被边缘化。不仅如此,公司用户规模也出现下滑。双重夹击下,公司正在加速平台化转型,向在线旅游平台 (OTP)模式转变,但这不仅未能缩小与同行间的差距,反而暴露了其在服务质量和运营效率上的短板。
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