Complaints by patients about their treatment at Inverclyde Royal are at a six-year high. (Image: Archive) The most common complaints relating to specific hospital departments were general medicine (42 ...
Complaints about NHS care cannot always be investigated properly because of medical records going missing, the public services watchdog has said. Ombudsman Nick Bennett said many people were left ...
In all, 16 complaints against her were upheld. NHS England said it was aware of the investigation and was reviewing whether any further action was appropriate. The complaints related to Ms Oum's ...