You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is written into the NHS Constitution on GOV.UK. The NHS encourages feedback because it’s used to ...
In a significant move to enhance patient care and trust, Welsh Health Secretary Jeremy Miles announced that the process for making complaints about NHS services will be simplified and made more ...
The Putting Things Right process, which allows people to raise concerns and complaints about their NHS care, is an important way of holding the NHS accountable so that lessons can be learned.