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Written complaints in NHS hit a record high of 241,922 last year
The NHS received a record number of written complaints last year. There were 241,922 such gripes lodged in 2023/24, including those about access to treatment, prescription errors and poor facilities.
Clinical hubs help thousands avoid A&E, says NHS
The NHS says it has avoided thousands of A&E admissions by ambulance, hospital and community trust teams working together in ...
Greenock Telegraph4d
Complaints by patients at Inverclyde Royal at six year high
Complaints by patients about their treatment at Inverclyde Royal are at a six-year high. (Image: Archive) The most common complaints relating to specific hospital departments were general medicine (42 ...
Ambulance trust received complaints about paramedic’s driving before crash that killed colleague
A coroner has criticised an ambulance trust after it failed to properly deal with complaints relating to a paramedic’s ...
Lancashire Evening Post6d
NHS appeals to Lancashire residents as pressure rises and temperatures fall
With temperatures set to plummet in the coming days, demand is already high for primary care, hospital treatment and mental ...