Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

Discover how mini GPUs and local AI are revolutionizing robotics with faster, more private, and autonomous systems. AI ...

ANGOLA, Ind. (WFFT) — A senior design project turned into a company and continued effort for two Trine University students.

Follow along with the Gizmodo crew as we take you on a by-the-minute tour of new tech on display at the annual Consumer ...

Enter three 19-year-olds who have cracked the code: Ayaan Khan, Abhinav Gupta, and Pritam Sharma, 2nd year students at Scaler ...

In the not-too-distant future, genAI will make possible features that were previously either impossible or simply too ...

Telephony has never been more important for CX – and brands may not be fully aware of the risks that can arise by taking connectivity for granted today.

The significant achievement is part of a national effort to improve the quality of Science, technology, engineering, and ...

An end-of-year crime report shows Wilmington had a 21% drop in crime in 2024, including a drop in shootings. “We are proud ...