Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

The FBI is issuing a warning that criminals are increasingly using generative AI technologies, particularly deepfakes, to ...

Collecting vast and diverse data sets to train AI models is often costly, time-consuming and prone to bias. This app offers a ...

General business strategies to improve safety in the workplace include: Recognize and reward safe work and reporting of near-misses or unsafe conditions. Adopt a management systems approach for health ...

Apple offers $95M to kill 2019 'unintended Siri activation' claims — after Amazon and Google made similar errors — getting users big mad about spying ...

Former Afghanistan international footballers, Shabnam and Mariam Ruhin, are fighting for official recognition of Afghanistan's women's national team. The sisters want to give their former teammates a ...

Speech recognition models tend to struggle when presented with voices that shift over time, whether due to age, stress, or ...

A Fundamental End-to-End Speech Recognition Toolkit and Open Source SOTA Pretrained Models, Supporting Speech Recognition, Voice Activity Detection, Text Post-processing etc.

Cross-platform speech toolset, used from the command-line or as a Node.js library. Includes a variety of engines for speech synthesis, speech recognition, forced alignment, speech translation, voice ...

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