Firstsource Solutions has acquired Ascensos, a contact centre customer experience outsourcing partner for retail and ...

Fournet Completes Contact Centre Project for Surrey County Council. FourNet and 4C Strategies, has been successfully ...

The importance of fraud prevention training in contact centresRachel Tiffen, Director of Learning fraud prevention service, ...

Over 600 organisations in financial services, insurance, local government and healthcare use Netcall’s Liberty platform to make life easier for the people they serve. Liberty Converse is the ...

147 Media Ltd is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that ...

Boost your contact centre agents to hero status with Cirrus Agent - download the contact centre agent tip sheet from Cirrus ...

Every year, Calabrio recognises its most innovative customers through the ONE Awards. The awards celebrate Calabrio customers ...

FourNet & Alzheimer’s Society in the finals at European Contact Centre and Customer Service Awards 2024 to be held November ...