It’s been really exciting to see the wonderfully positive feedback to the Little Shrew animation. Thank you so much to all of ...

I returned my order, how long will my refund take? Please allow 30 working days for your parcel to reach us and for your account to be credited with your refund.

How secure is your website? As safe as it possibly can be. We store any information you give us securely using high-level SSL encryption technology – the most advanced security software currently ...

Why do I need to register to Shop? Registering your details on KateBush.com with us helps us to make the ordering process as quick and easy as possible for you and also allows you to keep track of ...

What payment methods do you accept? We accept MasterCard, Visa, Maestro, Solo and Visa Debit or Connect. Why has my card been declined? What is your exchange rate for overseas orders?

Your bank will be able to let you know why your card has been declined.

If you are unsatisfied with your order when it arrives you may return it to us. You must inform us in writing within seven days of receiving the item (with the first day being the day you received it) ...

We try to get your order right every time, but in the event that we’ve made a mistake please contact us at: [email protected] ...

Is there an age limit? You must be 18 years or over to shop at KateBush.com.If you are younger you may shop but only with the consent of a guardian or parent.

Do I need to sign for my delivery? When you opt for your preferred delivery method, before you checkout online, the delivery options will state whether or not your chosen method requires a signature.

Do you deliver overseas? Yes. We deliver worldwide. Please be aware that deliveries outside of UK may be subject to import duties and taxes which are levied when the delivery reaches the specified ...