Citrix Receiver Diagnostics Tool - For Windows - Citrix Customer …
The Receiver Diagnostics Tool for Windows enables Administrators to collect and upload key data from various components of Citrix Receiver installed on Windows end points. The information can then be shared with Citrix Technical Support using secure uploads to …
How to collect logs for Citrix Workspace App for Windows
This article describes the steps for collecting logs and key data from Citrix Workspace app for Windows. This is applicable for Citrix Workspace app for Windows . The logs and data collected can be used by administrators to identify and troubleshoot configuration issues.
How to Enable Logging on Receiver for Windows Using Registry …
This article describes how to enable logging on Receiver for Windows using registry entries. While the registry method is provided as an alternative solution, users are advised to prioritize the Diagnostic Tools for a more efficient and user-friendly troubleshooting experience, and it is strongly recommended to resort to this approach only in ...
Log collection | Citrix Workspace app - Citrix Product …
2024年7月24日 · To collect logs for Citrix Workspace app for Linux, do the following steps: Run the set log executable found in the util directory of the installation. For example, /opt/Citrix/ICAClient/util/setlog. (Optional) Click Set All Disabled and make sure that only the required logs are collected. Go to App Protection logging.
Receiver Diagnostics Tool v1.1 - Citrix Blogs
2015年7月6日 · The new version of the tool now automates the collection of always-on and install logs for Receiver 4.3 as well. Receiver Diagnostics Tool v1.1 is now available for download from Citrix KB article CTX141751 .
Logging and troubleshooting in Citrix Receiver: Mac, iOS, Android
2014年10月10日 · For our Mac clients, we have have four types of Logs: Installer logs, Store Communication logs, Authentication Manager logs and ICA Engine logs. ICA Engine logging is only available in a special Debug Receiver for Mac that can be provided by a Support Representative if necessary.
Data collection and monitoring | Citrix Workspace app for Windows
2024年12月23日 · Citrix Workspace app is instrumented to securely transmit logs to Citrix Analytics. The logs are analyzed and stored on Citrix Analytics servers when enabled. For more information about Citrix Analytics, see Citrix Analytics.
View log files | Workspace Environment Management 2411
2023年11月30日 · Logs that you can collect on machines where the WEM agent is installed include: Citrix WEM Agent Init.log. The initialization log that lets you troubleshoot issues with the agent in CMD or UI mode. The log is created on logon or on refresh. If the agent fails to start, view this log file for error details. Errors appear as exceptions.
Citrix Receiver for Windows Logging – JGSpiers.com
2017年3月10日 · List of the different types of data you can log with Receiver for Windows. Add the following values to HKLM\Software\Citrix\ (32-bit) or HKLM\Software\WOW6432Node\Citrix\ (64-bit): When you stop and start Receiver a Receiver_.log file will be created in %USERPROFILE%\AppData\Local\Citrix\Receiver\.
How to Collect Logs in Receiver for Chrome and Receiver for …
Instructions to collect Receiver for Chrome Client logs. Complete the following steps to collect Receiver for Chrome client logs: Click on “Settings” button at the right bottom corner of the Receiver logon screen. Click “Start Logging” button to enable logging from the “Account” dialog. Notice, the button changes to “Stop Logging”.