Support | IBM Cognos Analytics
IBM offers additional support options for Cognos Analytics across its entire product lifecycle. Choose the option that’s right for you. Learn more about support offerings. A perfect addition to distributed software or SaaS offerings. Advanced Support provides prioritized case handling and reduced response time objectives on top of base S&S.
Cognos Supported Products - IBM
Support status of Active or Inactive indicates what type of support services are available to supported customers for a particular software version – see details below. Cognos' policy is to provide fixes only for active versions of our software, therefore we highly encourage customers to upgrade to an active software version.
IBM Cognos Software Subscription and Support
If you are a direct IBM Cognos Subscription and Support customer, who has migrated from IBM Cognos Standard Support to either IBM's Passport Advantage (PA) or IBM's Passport Advantage Express (PAE), please refer to the IBM Software Support Handbook http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html and visit Passport Advantage On...
Visit our website at http://www.ibm.com/software/data/cognos/support/contact.html for support center details, or go directly to Planetwide (http://www.ibm.com/planetwide) for the appropriate in-country technical support phone number.
Additional Cognos Analytics product support links
2021年9月14日 · The following are additional Cognos Analytics product support links for documentation, support resources and engagement, and enhancement requests. Discover …
CA 11.1.7 End of Support | Cognos Analytics - IBM
2022年11月16日 · In the Presentation document of Release 11.2.3, it is stated that the EOS of 11.1.7 is April 2024. ... 1. CA 11.1.7 End of Support. Can someone please give me the official …
IBM Cognos End of Support Dates | Origina
2022年3月21日 · IBM ended support for Cognos Analytics version 11.0.X in September 2021 and multiple end of support dates will be hitting Cognos version 10.2.X, Cognos version 10.3.X, and Cognos version 7.5.X over the next few years.
Cognos Analytics Continuing Support - IBM
2021年12月31日 · IBM will offer Continuing Support for select Cognos Analytics (formerly Cognos Business Intelligence). This offering will provide you with continued access to the same knowledgeable global Support team you are working with today. This includes Cognos Business Intelligence 10.2.x and Cognos Analytics 11.0.x releases.
Supporting Documentation
Getting Started Guide: Use this document as a starting point, to fully understand how to leverage everything that is provided to take this course.
Where to Get IBM Cognos Technical Support (part 2)
2020年12月17日 · To log a case with IBM you will need to be current on IBM support and on a supported version of the Cognos Analytics software. Additionally, you will need to be set up as a person authorized to log cases with IBM Cognos technical support. Below Lodestar Solutions will address each of these situations. 1. Current IBM Support.